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Frequently Asked Questions

General

No, residents are not permitted to install satellite dishes.

Schedule a tour online or call us. After submitting an online request, our team will confirm your appointment. Note: All guests 18+ must bring a valid government-issued photo ID and verify their ID before touring.

We offer 1, 2, and 3 bedroom homes at our community. Visit our Floor Plan page to view our pricing and availability.

Amenities

Yes, Lakeland Grand has additional storage spaces available. Please contact our leasing office for details.

Yes, Lakeland Grand offers corporate apartments. Please contact our office for more information.

No, Lakeland Grand does not offer furnished homes at this time.

Yes, we have a 24-hour fitness center available for resident use.

Lakeland Grand is home to a sparkling pool, which is open from sunrise to sunset.

The Lakeland Grand leasing office does not accept packages on the resident's behalf. Packages are delivered directly to the resident's doorstep, or residents can set up to deliver to a nearby Amazon Locker or UPS Access Point.

Qualifications and Application Process

Yes, Lakeland Grand is proud to offer a Preferred Employer Program for Publix, Geico, Lakeland Regional, Polk County Sheriff's Office, Polk County School Board, and Amazon employees. Contact us to learn about exclusive benefits for our Preferred Employers!

Yes, discounts are available for teachers, first responders, and military. Contact the leasing office for more details.

Lease

Yes. Residents must obtain and maintain renter’s insurance with a minimum of $100,000 personal liability coverage during the term of their lease. If the resident has an pet, their policy must cover pets and animal bites. If the resident does not have renter’s insurance, they may contact ResidentShield, a leading insurance company that offers high quality, low cost insurance protection to residents of our community. More detailed information about ResidentShield can be found at www.residentshield.com or by calling a licensed agent at (800) 566-1186.

Residents also have the option to get coverage through a different third party provider. If a resident elects to obtain coverage from another insurance carrier, they will be required to provide the declarations page for their policy, including the name of their insurance company, the policy number, the effective and expiration dates of the policy and ensure that our property and information below is listed as an Additional Interested Party on the policy:

Lakeland Grand
P.O. Box 3687
Coppell, TX 75019-4277

If we do not receive an updated Renter's Insurance Policy, the resident will be enrolled in our Master Insurance Policy and will have a recurring monthly lease charge to cover the home only. This policy does not insure your personal property within the home.

Our shortest lease terms start at 7 months.

Our lease terms range from 7 - 15 months.

Neighborhood

Our community offers onsite level-2 EV charging stations for resident convenience. Visit the Department of Energy website at https://afdc.energy.gov/fuels/electricity-locations to locate other nearby charging stations.

The closest schools to our community are Highland City Elementary, Bartow Middle School, and Bartow High School. Other schools include Traviss Technical College and Polk State College.

The closest airport to Lakeland Grand is Lakeland Linder International Airport.

Lakeland Grand has 2 dog parks onsite.

The closest grocery store to Lakeland Grand is Publix.

The closest hospital to Lakeland Grand is Bartow Regional Medical Center.

The closest shopping center to Lakeland Grand is Lakeside Village.

Parking

All parking is complimentary at Lakeland Grand!

Lakeland Grand has garages available for an additional monthly fee. Please contact our leasing office for pricing and availability.

No, visitor parking is available on a first-come, first-served basis.

Parking at Lakeland Grand is available on a first come, first served basis.

At Lakeland Grand , we allow up to 1 vehicle per leaseholder.

Motorcycles must be parked in regular parking spaces.

Visitors may park in any available space.

Pets

No, exotic pets are not allowed. This includes, but is not limited to, livestock, poisonous reptiles, amphibians or fish, snakes, birds of prey, insects, arachnids, and rodents (except for hamsters, guinea pigs or gerbils.)

Yes, Lakeland Grand is a pet-friendly community. Please reference our pet policy on the Amenities page or contact us for more information.

We allow up to 2 pets per household.

Our pet-friendly community offers amenities like a pet park, pet relief area, and pet waste stations to keep your furry friends happy. Contact our leasing team for details on pet restrictions or additional pet-related amenities!

Services

Yes, we offer a 24/7 courtesy patrol. To request assistance, call the office number and follow the prompts to leave a voicemail with your complaint details, apartment number, and phone number. The courtesy officer will receive your message and respond as soon as possible.

Didn't find an answer?

Our team is always ready to answer your questions.